FAQ

 

I am a Petit Bazaar VIP, can I enjoy VIP price online?

Of course! Please follow below steps to enjoy your Petit Bazaar VIP discount online.

  1. Log in to your Petit Bazaar account. If you haven’t got one, create it now.



  2. When browsing the product(s) that are eligible for VIP discount, you will see a notification on top. Then, click "ADD TO CART" to add your desired product(s) to cart, and proceed to checkout.



  3. In cart, you will see your VIP price (If you haven’t logged in, you must log in here to enjoy the VIP price).



  4. When you proceed to checkout, you can review the VIP discount again.



  5. Proceed to complete checkout.

Tips: If you do not see VIP price after log in, please message us or email us.

 

How do I select a shop location for in-store pickup?

After you add the products to cart, kindly proceed to checkout and fill out the shipping address. You may enter our shop address or your own address. You will then see a list of our shops to choose from. Please refer to below screenshot.

Rest assured that we will not ship to the address entered for if you opt for in-store pickup.


 

How do I place an order with FPS / Bank Deposit / PayMe?

After you place the order online and receive a confirmation, please follow the instruction for your preferred payment method below.

Once payment has been made, please send us a photo of the deposit advice / confirmation screenshot, together with your order number via email online@petit-bazaar.com or WhatsApp +852 3008 0721.

Please note your order will be processed once full payment has been received. 

 

FPS

Please deposit the amount to 101989648 (FPS ID) or fps@petit-bazaar.com.

Please also let us know your bank name for verification.

 

Bank Deposit

Please deposit the amount to below bank account.

HSBC
PTBZ Limited
582-315-362-838

 

PayMe

Step 1: Scan below QR code; or download and import below QR code to PayMe

Note: You must use this QR code to make payment. Please do not search by our phone number.

Step 2: Ensure "Pay a business" is shown on top of the screen.

Step 3: Enter the order amount, and tap "Next".

Step 4: Enter your Order Number, and tap "Pay a business".

Step 5: Enter your PIN and the payment will be made.

Step 6: Email us (online@petit-bazaar.com ) or WhatsApp us (+852 3008 0721) to notify us the payment has been made.

 

Which payment methods do you accept?

We accept credit cards (VISA, MasterCard, AMEX), PayMe, FPS, and Bank Deposit.

 

Do Globber products come with a warranty?

Yes, all Globber products are covered by a 2-year warranty against manufacturing defects from the date of purchase. However, wear and tear parts—including but not limited to wheels, bearings, grip tape, handlebar grips, and two-wheel rear brakes—are not covered under this warranty..