FAQ

 

I am a Petit Bazaar VIP, can I enjoy VIP price online?

Of course! Please follow below steps to enjoy your Petit Bazaar VIP discount online.

  1. Log in to your Petit Bazaar account. If you haven’t got one, create it now.



  2. When browsing the product(s) that are eligible for VIP discount, you will see a notification on top. Then, click "ADD TO CART" to add your desired product(s) to cart, and proceed to checkout.



  3. In cart, you will see your VIP price (If you haven’t logged in, you must log in here to enjoy the VIP price).



  4. When you proceed to checkout, you can review the VIP discount again.



  5. Proceed to complete checkout.

Tips: If you do not see VIP price after log in, please message us or email us.

 

How do I select a shop location for in-store pickup?

After you add the products to cart, kindly proceed to checkout and fill out the shipping address. You may enter our shop address or your own address. You will then see a list of our shops to choose from. Please refer to below screenshot.

Rest assured that we will not ship to the address entered for if you opt for in-store pickup.

 

Which payment methods do you accept?

We accept credit cards (VISA, MasterCard, AMEX), PayMe, and FPS.

 

Do Globber products come with a warranty?

Yes, all Globber products are covered by a 2-year warranty against manufacturing defects from the date of purchase. However, wear and tear parts—including but not limited to wheels, bearings, grip tape, handlebar grips, and two-wheel rear brakes—are not covered under this warranty..